CYQLONE FITNESS.WLL (referred to as either “CYQLONE FITNESS”, “We”, “Us” or “Our” in this Agreement) takes your privacy seriously. Please read the following for more information. The website, www.cyqlonestudio.com and the pages contained therein (collectively, the “Website”); and, the application and the pages contained therein (collectively, the “Application”); a intended to describe and promote CYQLONE FITNESS’ services.
What
does this Privacy Policy cover?
This Privacy Policy applies to the collection, use, storage, and disclosure of
customer information by CYQLONE FITNESS. By using Our Website and Application,
you consent to the collection and use of information as outlined in this
Privacy Policy. We will clearly disclose any exceptions to the Privacy Policy
prior to collecting any information from Our users. CYQLONE FITNESS may decide
to modify or amend this Privacy Policy from time to time. When We do, We will
post any changes.
Collecting and Using Your Personal Data
While using the Website or the Application, We may ask you to provide Us with
certain personally identifiable information that can be used to contact or
identify you. This may include, but is not limited to: email address, first
name and last name, phone number and address. Contact information provided when
you purchase CYQLONE FITNESS products or services shall be shared only for the
purposes of processing your transaction, including fraud prevention and credit
card authorization. CYQLONE FITNESS may use your contact information to provide
you with information regarding future products, promotions, or other news. To
prevent unauthorized access, maintain data accuracy, and ensure the appropriate
use of information, CYQLONE FITNESS will maintain security services on all
media platforms. However we cannot guarantee 100% security.
Trackable Information
Usage Data is collected automatically when using the Website and Application.
Usage Data may include information such as your Device’s Internet Protocol
address (e.g. IP address), browser type, browser version, the pages of our
Website that you visit, the time and date of your visit, the time spent on
those pages, unique Device (means any device that can access the Website such
as a computer, a cell phone or a digital tablet) identifiers and other
diagnostic data.
We may also collect information that your browser sends whenever you visit our
Website or when you access by or through a mobile device.
By accepting cookies you consent to CYQLONE FITNESS to track your information
Unless you have adjusted your browser setting so that it will refuse Cookies
Transfer of Your Personal Data
Your information, including personal data, is processed at the Company’s
operating offices and in any other places where the parties involved in the
processing are located. It means that this information may be transferred to —
and maintained on — computers located outside of Qatar. Your consent to this
Privacy Policy followed by your submission of such information represents
your agreement to that transfer. CYQLONE FITNESS will never sell or disclose your personal data.
Age Related Privacy
CYQLONE FITNESS will never intend to collect any personal information from
those under the age of eighteen (18). Those under eighteen should seek parental
consent before using CYQLONE FITNESS branded material. If you are the parent or
guardian of a child under the age of eighteen (18) and your child has provided
personal information to CYQLONE FITNESS, please notify us by email so that we
can delete this information from our files.
Contact Us
If you have any questions related to information contain within this document,
please contact CYQLONE FITNESS via email: hello@cyqlonestudio.com, by visiting
this page on our website: https://cyqlonestudio.com/contact or by mail to
CYQLONE Studio, address: Unit G 02, Building 39, Al Kahraba Street, Msheireb
Downtown, Doha, Qatar. This Privacy Policy was last revised on July 27, 2021.
TERMS OF USE
General
CYQLONE FITNESS.WLL, referred to as either “CYQLONE FITNESS”, “We”, “Us” or
“Our” in this Agreement hereby outline the Terms of Use associated with the
usage of both the physical space and CYQLONE FITNESS branded online resources.
By accessing or using the Website and/or the Application, or purchasing any
products or services, you consent to be bound by this Agreement and acknowledge
your consent to abide by its terms.
As a client of CYQLONE FITNESS and user of the Website and the Application, you
are responsible for maintaining the confidentiality of your account, password,
and access to any device. You hereby agree to accept responsibility for all
activities that occur under your account name. You are limited to only one
account and shall not assign or otherwise transfer your account to any other
person or entity. We take every measure and precaution to secure and protect
your account information. However, CYQLONE FITNESS is not responsible for third
party access to your account that results from theft or misappropriation of
your account. NOTIFY US IMMEDIATELY OF ANY BREACH OF SECURITY OR UNAUTHORIZED
USE OF YOUR ACCOUNT. CYQLONE FITNESS and its associates reserve the right to
refuse or cancel service, terminate accounts, or remove or edit content at its
own discretion.
CYQLONE FITNESS’ Proprietary Rights
CYQLONE FITNESS, the CYQLONE FITNESS logo, the infinity symbol, and all related
marks are trademarks and service marks of CYQLONE FITNESS. All rights in those
trademarks and service marks are reserved to CYQLONE FITNESS. CYQLONE FITNESS
grants you permission to electronically copy and print hard copies of pages
from this website solely for your own personal, non-commercial purposes related
to your purchase of products and services. Any other use of this Website or
content or information contained in this Website is strictly prohibited, By
posting any comments or information requests through the CYQLONE FITNESS’
Website or Application, you automatically grant Us a worldwide, non-exclusive,
sub-licensable, transferable,
royalty-free, perpetual, and irrevocable right to copy, distribute, create derivative works of, publicly perform, and display such content. Please note that our use of your personal information is governed by our Privacy Policy.
Error Correction
Though CYQLONE FITNESS uses reasonable efforts to ensure otherwise, the Website
and Application may contain typographical errors or other inaccuracies and may
not be complete or current. CYQLONE FITNESS reserves the right to correct any
errors, inaccuracies, or omissions, including the right to correct errors an
order has been submitted, and to change or update information at any time
without prior notice.
Waiver and Release
Please note that if a member or client is signing up for and or/attending with
a guest, the member or client must ensure that the guest signs a waiver and
release form. In the event that the guest does not, the member or client hereby
acknowledge that they, in their personal capacity, hold full responsibility for
any injury the guest endures on the premises. The member or client acknowledges
that some risks cannot be eliminated regardless of the care taken to avoid
injuries. For the avoidance of doubt, the guest will not be able to claim a
personal injury case against CYQLONE FITNESS studio.
By signing up for a CYQLONE FITNESS account either on The Website, through the Application or in The Studio, you automatically have agreed to the Waiver and Release. After Which you assume full responsibility for actions that are out of the control of CYQLONE FITNESS. You recognise that with physical activity there is inherent risk associated. You agree that you are in a fit and healthy condition with no prior illnesses or conditions that prohibit you from intense exercise, all previous injuries and health concerns should be cleared by your physician before registering or attending a class at CYQLONE FITNESS. All CYQLONE FITNESS classes are monitored by CCTV, any incidents on site will be reported, rewatched and documented prior to any further investigation detailing any negligence from CYQLONE FITNESS staff of the customer. By registering for any CYQLONE FITNESS material you also acknowledge that you are responsible for your own belongings and any loss, damage or theft is not controlled by CYQLONE FITNESS.
Photos and videos might be taken during classes and events (EXCLUDING LADIES
ONLY CLASSES/EVENTS) from time to time for marketing purposes, you hereby
consent to their use by CYQLONE FITNESS and waive your right to any
compensation for their use. If you do not consent to images of yourself being
used as marketing collateral, please make this known in advance to any classes
or events and CYQLONE FITNESS will do everything we can to respect this
decision. If any portion of this release from liability shall be deemed
by a court of competent jurisdiction to be invalid, then the remainder of this
release from liability shall remain in full force and effect and the offending
provision or provisions served here from. The term of this Waiver and Release
is indefinite.
Participants under the age of 18
You must be at least 18 years of age to book a class at Our facility. For
persons under the age of 18 that meet all the requirements: height of 4’11’’
(150 cm) and proper health conditions, are required to obtain from a parent or
legal guardian consent to the following Waiver and Release. Consent shall be in
the form of written communication signed by the parent or legal guardian.
CYQLONE FITNESS is under no obligation to verify the identity and relationship
to the minor of the parent or legal guardian. For classes specifically offered
to persons under the age of 16, such
restrictions do not apply.
Terms of Purchase
Pricing is subject to change without notice, and prices listed on the Website
and Application shall be applicable once posted. Please be aware that classes
and series expire. Classes and packages must be used within the specific time
periods noted at the time of purchase. We may
extend
packages via a “grace period” but are under no obligation to do so. Our email
system is programmed to send you reminder emails in advance of a package’s
expiration, but we are not responsible for any failure of reminder emails to
reach you due to system malfunction, transmission errors, SPAM filters, etc.
In order to reserve a class, you must first purchase a single class or a
package of classes. If you are new to CYQLONE FITNESS, you can sign-up online
to make a purchase or if you are an existing customer, sign-in to make a
purchase. Once you have credit(s) in your account, you may reserve.
We accept credit card payments online or at our premises using credit and debit
(MasterCard, Visa, and American Express. We do take cash). When you purchase
packages you will be prompted to pay through our third party payment provider.
If you make a payment for our products or services on the Website or on the
App, the details you are asked to submit will be provided directly to our third
party payment provider via a secure connection. The cardholder
must retain a copy of transaction records.
Your credit or debit card will be charged for your order when you purchase a
single class or a package of classes. CYQLONE FITNESS will not process
reservation charges that use an incorrect, expired, or over-the-limit credit
card. If you fail to pay any fees or charges when due, services or privileges
may be suspended or terminated. You shall be fully responsible and liable for
any fees, including attorneys’ fees and collection fees, that CYQLONE FITNESS
may incur in
its efforts to collect any unpaid funds from you.
Refund Policy
Single classes or packages purchased are non-refundable. If you choose not to
continue your series, you are not eligible for a refund. Merchandise
sales may be exchanged for other merchandise, however, no refunds will be
issued. We accept returns of merchandise within 14 days of purchase for store
credit or exchange. We do not offer cash refunds. Items returned must be unworn
or unused and complete with original tags and/or packaging. Allowances will be
made for defective or damaged goods if brought to our attention within 14 days
of purchase. Items purchased on sale are not returnable.
At Our discretion, CYQLONE FITNESS may revoke the purchaser’s class, class
series or class credits, at any time and without refund, when a customer
carries out any acts of gross misconduct ruled by the Studio Manager.
Cancellation, Late Arrival, and No Show Policies In order to provide a fair
access to Our classes for all our clients, we enforce a strict cancelation
policy. To cancel a CYQLONE FITNESS class and avoid losing a credit, you must
unreserved your class at least 6 hours prior to your scheduled class. You may
cancel online or by calling the Studio directly. If you cancel your class on
time, the class will be returned to your account to be used at a future date.
There are no refunds for unused or canceled classes. If you are running late,
we ask that you call the Studio to alert a staff member, however, if you
arrive more than 5 minutes late, you will not be permitted to attend class.
Late arrivals and no
shows will result in a loss of credit.
As a courtesy to others, when arriving late, we ask that you take care when entering the class, to do so in a manner that minimizes the distraction and disturbance of others. Your fellow participants expect a distraction-free and absorbing experience. In-Studio Environment
Our classes are designed to require intense physical exertion and demanding
cardiovascular effort. If at any time in a class you experience difficulty
breathing, pain or other symptoms inconsistent with strenuous exercise, STOP
IMMEDIATELY and notify an instructor or staff member at once.
Our classes are set to music that may be played at high volumes. If you are
sensitive to loud music, we can recommend a spot away from speakers. Some of
the music played during classes may contain explicit language. If this is a
concern to you, we request that you check with your instructor prior to class to
understand the nature and amount of language.
Proper athletic attire is required. CYQLONE FITNESS reserves the right to make
the final determination in its sole discretion with regard to appropriate
attire. Hours of operation may be amended from time to time, and certain
facilities, services or programs may be added or eliminated at Our discretion.
Trial Class
New customers are entitled to one trial class. Any cancellations of classes
booked using the trial must be made no later than 6 hours before the class
start time, otherwise the trial is lost. In the event of a no-show to the
class, the trial will also be lost. Trials are not transferable, may not be
combined with other offers. You understand and agree that unless we expressly
communicated otherwise, trial is available only to new users that have never
had an account with us before and there is only one trial permitted per person.
It is a violation of these Terms to sign up for a trial if you have signed up
for an account or trial in the past or to have more than one account or trial
at the same time. We reserve the right, in our absolute discretion, to
determine your eligibility for a trial, and if in our opinion you are not
eligible for a trial, we reserve the right to prevent you from signing up for a
trial, and you understand that you will not be eligible for a refund.
Facilities
Lockers are provided solely for your benefit and convenience. Lockers are
available to customers of CYQLONE FITNESS, subject to availability. CYQLONE
FITNESS takes no responsibility for the safekeeping of your personal belongings
placed in the lockers or elsewhere in Our premises (including money, personal
belongings and jewelry). Lockers are available for use only whilst you are
using the facilities and must be cleared by you after each visit. CYQLONE
FITNESS will remove any articles left in a locker overnight. Any unclaimed
properties will be kept at the reception for two weeks, after which we reserve
the right to dispose of the items.
Governing Law
This Agreement shall be governed and construed under the laws of the State of
Qatar. Any conflict concerning the conclusion, execution, validity,
interpretation, termination or dissolution of this Agreement or related to
shall be resolved by arbitration according to the rules of Qatar International
Center for Conciliation and Arbitration of the Qatar Chamber of Commerce &
Industry.
The seat of the arbitration shall be Qatar.
The
Arbitral Tribunal shall consist of [1] arbitrator.
The language of the arbitration shall be Arabic.
Whole Agreement and Amendment
This Agreement constitutes the entire agreement between you and CYQLONE FITNESS
with respect to the subject matter hereof and supersedes and replaces all prior
or contemporaneous understandings or agreements, written or oral, regarding
such subject matter. CYQLONE FITNESS may amend or modify this Agreement at any
time by posting the new terms on its website. This Agreement may not be
otherwise amended except in a written document signed by
you and CYQLONE FITNESS.
This agreement was last revised on July 27, 2021.